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101 Leadership Landmines. Section Nine: Crisis & Change Management Mistakes (en Inglés)
Todd Cotton (Autor)
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Independently published
· Tapa Blanda
101 Leadership Landmines. Section Nine: Crisis & Change Management Mistakes (en Inglés) - Todd Cotton
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Reseña del libro "101 Leadership Landmines. Section Nine: Crisis & Change Management Mistakes (en Inglés)"
Section Nine: Crisis & Change Management Mistakes
Every leader will eventually face a crisis. A market shift, a product failure, a personnel disaster, a public relations collapse, a global disruption nobody saw coming. The details vary. The test does not. At the moment when your team is most frightened, most uncertain, and most in need of direction, the question becomes simply: who are you when it is hard?
Some leaders rise. They become steadier under pressure, clearer in their communication, more decisive than usual. Their teams draw confidence from them the way a crew draws confidence from a calm captain in rough water.
Others shrink. They go invisible, hoping the problem will resolve itself before they have to address it. They over-promise because the truth feels too brutal to deliver. They spin, deflect, and manage perception rather than manage the actual crisis, and their teams watch it happen and lose faith in real time.
The ten mistakes in this chapter cover the full range of crisis and change leadership failures. But there is a thread connecting most of them: the mistake of prioritizing the leader's comfort over the team's need for honesty. Going invisible is comfortable. Delaying hard news is comfortable. Spinning a failure into a narrative with a silver lining is comfortable. None of it serves the people depending on you to tell them the truth and help them navigate what comes next.
Change management failures often carry the same root cause. Leaders roll out transformation initiatives without involving the people most affected. They announce change rather than build it alongside their teams. They forget that change, even good change, carries a grief component that needs to be acknowledged, not managed away.
Crisis reveals character. Change reveals leadership. Both deserve better than the instinct to protect yourself first.
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