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transforming it culture: how to use social intelligence, human factors and collaboration to create an it department that outperforms
Frank Wander (Autor)
·
wiley
· tela
transforming it culture: how to use social intelligence, human factors and collaboration to create an it department that outperforms - frank wander
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Reseña del libro "transforming it culture: how to use social intelligence, human factors and collaboration to create an it department that outperforms"
in this book, cio frank wander draws on his incredible success transforming the it department at guardian insurance and shows how the essential ingredient to any high performing it department is a culture where employees are valued and managed to their strengths. this book uses the information technology profession as a lens through which we can understand knowledge worker productivity and how to seriously improve it; through which we can see the highly social underpinnings of group interaction; and, through which we can understand why collaborative social systems will be the source of harmony, shared learning, mutual respect, and value creation.
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