Compartir
A Study on Customer Satisfaction and Retention in the Telecommunication Industry; An Empirical Study of the New Juaben Municipality (en Inglés)
Collins Marfo Agyeman
(Autor)
·
Lulu.com
· Tapa Blanda
A Study on Customer Satisfaction and Retention in the Telecommunication Industry; An Empirical Study of the New Juaben Municipality (en Inglés) - Marfo Agyeman, Collins
$ 31.73
$ 37.68
Ahorras: $ 5.95
Elige la lista en la que quieres agregar tu producto o crea una nueva lista
✓ Producto agregado correctamente a la lista de deseos.
Ir a Mis ListasSe enviará desde nuestra bodega entre el
Miércoles 26 de Junio y el
Jueves 27 de Junio.
Lo recibirás en cualquier lugar de Estados Unidos entre 1 y 3 días hábiles luego del envío.
Reseña del libro "A Study on Customer Satisfaction and Retention in the Telecommunication Industry; An Empirical Study of the New Juaben Municipality (en Inglés)"
This is about the Telecommunication Industry in the New Juaben Municipality of Ghana. From being a monopoly, the market has switched into a more competitive market with more competitors that offer more services. Increased in the number of networks together with high expectation of consumers for quality services have brought about a very keen competition in the industry. There has been a lot of rivalry from the various competitors such as MTN, Vodafone, Tigo, Zain, and Kasapa. There is the continuous switching or defecting of customers from one network to the other if one's service is deemed as less quality. It is easier for Telecommunication providers to acquire customers but are they really satisfied with their offerings in order to be retained overtime?
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
Todos los libros de nuestro catálogo son Originales.
El libro está escrito en Inglés.
La encuadernación de esta edición es Tapa Blanda.
✓ Producto agregado correctamente al carro, Ir a Pagar.
